Managing multiple units requires significantly different skills than. Unit managers have been called the miniwarden of a unit because, like wardens of a jail or prison, they have a high level of autonomy, authority and responsibility. Multiunit restaurant manager jobs apply now careerbuilder. Oct 09, 2007 the purpose of this paper is to determine the job characteristics or key success factors of current multi. Mums build brands, fuel growth, raise families, work crazy hours, juggle insane schedules. The 10 characteristics of outstanding foodservice gms most organized sports played at the varsity and professional level, have a head coach who oversees several assistant coaches who focus on spec the art of multiunit leadership they are hidden to the customer and invisible to most of their hourly staff.
This elearning program is based on the bestselling book, multi unit leadership. Why most multiunit manager training falls short nation. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. The home depot offers boma members an exclusive annual rebate incentive program. The process is external to the multi unit managers own organisation, with feedback completed online. A selfdirected management development program for individuals making the transition from single unit to multiunit manager in the restaurant. The 4th edition of his bestselling book multiunit leadership is available at amazon or as well as his elearning program multiu. Mmu fully briefs multi unit managers on the rationale for the use of 360 feedback, the benefits it can provide them, the 360 process itself and how to read and make sense of their individual reports. Jun 11, 2014 like batman, hidden in shadows from the customer and crew, but always alert, instinctive and ready to spring into action, the multi unit foodservice manager or area director oversees and directs the success or failure of every restaurant chain and multi unit franchisee in the world, a thousand times over, ten thousand times a day. Spans of control narrowed higher up the pyramid at both the. Ultimately, multiunit management, whether youre a regional, district or area manager, is about leading from a distance strategically. The multiunit manager mum position is challenging to say the least. How muls can most effectively build a continuous talent pipeline in their units. Training needs and competencies for casual dining restaurants.
New multi unit restaurant manager careers are added daily on. Salary estimates are based on 2,833 salaries submitted anonymously to glassdoor by district multi unit manager employees. An important multiunit design choice is the span of controlthat is, the number of field managers reporting up to each level. Visit payscale to research unit manager salaries by city, experience, skill, employer and more. Jim sullivans book multiunit leadership is used in over 230,000 businesses worldwide.
Store manager job description job description examples. Multiunit restaurant management hospitality management. The 7 stages of building highperforming partnerships and teams 2011 preliminary report for towns urban and rural population, england and wales, great britain. Be honest and candid as you evaluate yourself with these questions, nobody will see your individual answers but yourself. Jul 29, 2016 to download the free rental income and expense worksheet template, click the green button at the top of the page. Multiunit leadership can be as down to earth as home plate. What you can learn from multiunit leaders kelly us. Unit manager email phone pager royal oak unit towers n north tower e east tower s south tower c central tower critical care nursing 2e sicu surgical intensive care unit valentina berishaj valentina. Impact unit visit checklist and free quarterly business plan quicktemplate, two great tools that will help you prepare for and execute dynamic and impactful store visits that great results every time. The content is based on jim sullivans bestselling book multiunit leadership. Heres how multiple units is used in multiunit manager jobs.
The restaurant industry is comprised of a variety of restaurant types from small, single unit operations to large, multiunit chain restaurants. Apply to unit leader, district manager, systems administrator and more. The certified manager of commercial properties cmcp certification is for earlycareer property managers. Well the term refers to be in charge of multiple managers of different storesareas. Select and develop multiunit managers who drive results and. Apply to district manager, regional manager, correctional officer and more. The sample below is for a multi unit management resume. Search careerbuilder for multi unit manager jobs and browse our platform. Are your area managers, franchisees and regional vps operating their markets. Register for the leadership training assessment discoverlink.
Jan 18, 2018 the multiunit leadership book addresses a topic long overlooked in the foodservice and retail industries. His newest book for unit managers is called fundamentals. The author compiled many different management practices and leadership concepts to help multiunit leaders develop a program to support an underserving group of professionals. Apply to district manager, restaurant manager, operations manager and more.
An overview of the 7 stages that transform multiunit managers to multiunit leaders. In fact it is only one of two that i am aware of that directly relates to a multi unit type role. Supervising case managers, correctional counselors and correctional officers is a unit manager s core responsibility. How multi unit managers can execute high impact unit visits.
Of course, one of the biggest challenges for a multi unit retailer is ensuring proper standards and motivation of their team via remote control. Multi unit manager 042008 to 062012 blockbuster inc tulsa, ok. Multi u training program for multi unit managers discoverlink. The 7 stages of building highperforming partnerships and teams paperback first by jim sullivan isbn. Multiunit leadership is the bestselling book used in over 170,000 businesses worldwide. Mastering multiunits multi unit management, leadership. The 3 best ways to select and groom new multiunit managers how to coach and develop veteran multiunit managers whove been in the position for more than 5 years. So, lacking a realistic development and training program, what most multi unit managers or multi unit operators end up doing is acting like a unit manager on steroids instead of mastering the. Jim sullivans newest book and audiobook is called multi unit leadership. Dear hiring manager, as your organization may be seeking a skilled experienced multi unit retail management professional, i would appreciate the opportunity to discuss your needs and objectives with you. Apply to operations manager, claims representative, regional manager and more.
Most franchisees and franchisors are blind to the skills needed to go from handson management to indirect influence. Raise sales and profitability unify brand standards. I would recommend it to a new mum, an old mum and the single unit manager looking to learn what it takes to move forward. Even though there are 7 levels of development simplified, i was expecting an integrated tool to help implement his program. Managing multiple units requires significantly different skills than managing just one. The following free assessment will help you determine the level of expertise youve attained relative to the 7 growth stages of multi unit leadership. Multi unit manager jobs, employment in connecticut. Receive a 2 percent annual rebate on all qualifying pretax purchases, plus extra services and savings.
The 3 biggest mistakes that new and veteran multiunit. The store manager plans and directs the daytoday operations of the store. Apply to district manager, regional manager, unit secretary and more. If youre a veteran multiunit leader, or aspire to be onethis book is your leadership gps for the 21st century.
The 7 stages of highperforming multi unit leaders rfs. Filter by location to see district multi unit manager salaries in your area. Seeking an multi unit manager candidate with a proven track record in increasing sales, profits and guest satisfaction. Free resource on multiunit leadership by jim sullivan. Jim sullivans book called multiunit leadership has sold over 180,000 copies worldwide, his. Restaurant, foodservice training seminars by jim sullivan. Jul 10, 2012 multiunit leadership is the bestselling book used in over 170,000 businesses worldwide. Because companies have different names for their management roles, like district manager, regional manager, junior regional vp, etc. This book details those skills in seven distinct stages and shares the best practices from successful multiunit leaders worldwide. Search careerbuilder for multiunit restaurant manager jobs and browse our platform. This resume was written by a resumemycareer professional resume writer, and demonstrates how a resume for a multi unit management candidate should be properly created. The multiunit leadership book addresses a topic long overlooked in the foodservice and retail industries. Select and develop multiunit managers who drive results and make effective decisions hire and develop great multiunit managers understand your candidates strengths and weaknesses in relation to those key personality characteristics that define a great multiunit manager choose the right candidates based.